About Us
About Us
New Way Medical Supply focuses exclusively on hospice and nursing facility customers.
Our Mission
New Way Medical Supply is committed to always be available to our patients with high quality medical equipment and unmatched customer service.
Our Background
New Way Medical Supply was founded with the mission of providing hospice and nursing facility patients with the highest quality equipment and best service, wherever and whenever they need it, 24 hours a day, 7 days a week.
Our Management Team
With over 100 years of experience serving the hospice and nursing home industries, the management team of New Way Medical Supply understands the unique needs of its hospice and nursing facility customers and their patients.
Our Growth
New Way Medical Supply has expanded to become the largest and best DME provider in South Texas (see Locations). We are the provider of choice by nearly every hospice in our service area.
Why Choose New Way Medical Supply?
Why Choose
New Way Medical Supply?
We’re specialized
One of the challenges of working with most DME providers, is that they save their “newest and best” equipment for traditional Medicare home patients, leaving their “oldest and worst” equipment for their hospice and nursing facility customers. Because New Way Medical Supply focuses “exclusively” on hospices and nursing facilities, we ensure that these customers get the “newest and best” equipment.
We’re well stocked
Another challenge with most DME providers is that most are small operators that lack the financial resources to purchase and stock an adequate supply of “excess” equipment to fulfill unpredictable last minute orders from high volume hospice and nursing facility operators. New Way Medical Supply stocks ample excess equipment to fulfill same day orders we receive from our customers for any type of DME equipment, including specialty equipment our competitors don’t even stock.
We deliver after hours and on weekends
Another frustration with most DME providers is that they either lack the resources to accommodate after-hours and weekend deliveries, or they are unwilling to deliver after-hours and weekends without charging an after-hours delivery fee. Because last minute orders and after-hours deliveries are common for our hospice and nursing facility customers, New Way Medical Supply does not charge a delivery or pickup fee for last minute orders regardless of the time day or night, weekend or holiday. Plus, we have the ability to fulfill orders more quickly than any other provider in our service area.
We offer the newest equipment
Finally, New Way Medical Supply purchases larger volumes of equipment than any other DME provider servicing hospices and nursing facilities in our service areas. Our large purchasing volume gives us the ability to provide newer, higher quality equipment than any of our competitors.
SERVING ALL OF SOUTH TEXAS
with 6 warehouses and growing!
with 6 warehouses
and growing!